Уведомление KVKK / GDPR
TRUEMED MEDİKAL ÜRÜNLER ÜRETİM VE PAZARLAMA A.Ş.
WEBSITE PRIVACY NOTICE ON THE PROCESSING OF PERSONAL DATA
This Privacy Notice has been prepared by Truemed Medikal Ürünler Üretim ve Pazarlama A.Ş. (the “Company”), in its capacity as data controller, pursuant to the Law No. 6698 on the Protection of Personal Data (the “Law”) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform, in order to inform persons who visit the website www.truemed.com.tr (the “Website”) and contact the Company through the contact form on the Website about the processing of their personal data.
Detailed information on the personal data processed through cookies used on the Website is available in the Cookie Policy published on the Website.
1. Data Controller
Trade name
Truemed Medikal Ürünler Üretim ve Pazarlama A.Ş.
Address
Şerifali Mah. Türker Cad. No: 15 İç Kapı No: 1, Ümraniye, İstanbul, Türkiye
Phone
+90 216 364 71 81
Website
www.truemed.com.tr
2. Personal Data Processed
The following personal data are processed through the contact form on the Website and during your use of the Website:
Data Category
Personal Data Processed Within the Category
Identity Data
First name, last name
Contact Data
Phone number, e-mail address
Request/Complaint Management Data
Subject of the request (price quotation, distributorship, product information, catalogue, training/course, etc.), product of interest, content of the message and correspondence relating to your request
Transaction Security Data
IP address, date and time of form submission, device and browser information
The Website is not intended for the processing of special categories of personal data. We therefore kindly ask you not to include in the message field of the contact form any special categories of personal data, in particular health data of patients, or any personal data that is not relevant to your request. Should such data be submitted, it will not be taken into consideration and will be deleted unless it is necessary for responding to your request.
3. Purposes and Legal Grounds of Processing
Your personal data are processed in accordance with the general principles set out in Article 4 of the Law, on the basis of the legal grounds set out in Article 5 of the Law and limited to the following purposes:
Purpose of Processing
Legal Ground (Law Art. 5/2)
Receiving, assessing and responding to price quotation, distributorship, product information, catalogue, training/course and other requests submitted through the contact form; carrying out communication activities
Processing is directly related to the establishment or performance of a contract (c)
Legitimate interest of the data controller (f)
Forwarding your request to our authorised distributor responsible for the sale and distribution of the Company’s products in your region, so that your request can be handled by that distributor
Processing is directly related to the establishment or performance of a contract (c)
Legitimate interest of the data controller (f)
Carrying out quotation and sales processes as well as business partnership and distributorship negotiations
Processing is directly related to the establishment or performance of a contract (c)
Legitimate interest of the data controller (f)
Following up on requests and complaints
Legitimate interest of the data controller (f)
Carrying out information security processes and ensuring the security of the Website
Compliance with a legal obligation of the data controller (ç)
Legitimate interest of the data controller (f)
Conducting activities in compliance with legislation and providing information to authorised persons, institutions and organisations
Expressly provided for by law (a)
Compliance with a legal obligation of the data controller (ç)
Following up and conducting legal affairs
Establishment, exercise or protection of a right (e)
Carrying out storage and archiving activities
Compliance with a legal obligation of the data controller (ç)
Establishment, exercise or protection of a right (e)
Your contact details will only be used by the Company or, where your request is forwarded, by the relevant authorised distributor to contact you regarding your request and will not be used to send you commercial electronic messages unless your separate consent is obtained.
4. Recipients of Personal Data and Purposes of Transfer
Your personal data may be transferred, limited to the purposes stated above and within the conditions set out in Article 8 of the Law, to:
suppliers established in Türkiye from whom we obtain hosting, e-mail and information technology services for the Website, for the purpose of providing such services;
our authorised regional distributors established in Türkiye that carry out the sale and distribution of the Company’s products, so that your request can be assessed and responded to in your region;
advisers from whom we obtain professional services, such as law firms and audit firms, for the purpose of following up legal affairs and ensuring regulatory compliance;
legally authorised public institutions and organisations and judicial authorities, upon request, for the purpose of fulfilling our legal obligations.
Personal data collected through the contact form are not transferred abroad. Information on data processing and transfers abroad carried out through analytics cookies on the Website is available in the Cookie Policy.
5. Method of Collection
Your personal data are collected electronically, through partially automated means, when you fill in the contact form on the Website and subsequently correspond or communicate with the Company by e-mail or telephone; your transaction security data are collected through automated means during your use of the Website.
6. Your Rights as a Data Subject
Pursuant to Article 11 of the Law, you have the right to apply to the Company and:
a) learn whether your personal data are processed;
b) request information if your personal data have been processed;
c) learn the purpose of processing and whether your personal data are used in line with that purpose;
ç) know the third parties in Türkiye or abroad to whom your personal data are transferred;
d) request rectification of your personal data if they are incomplete or inaccurate;
e) request erasure or destruction of your personal data within the framework of the conditions set out in Article 7 of the Law;
f) request that the operations carried out under sub-paragraphs (d) and (e) be notified to third parties to whom your personal data have been transferred;
g) object to a result against you arising from the analysis of the processed data exclusively by automated systems;
ğ) claim compensation for damages arising from the unlawful processing of your personal data.
You may submit your requests under Article 11 of the Law in writing by hand delivery to the Company’s address at Şerifali Mah. Türker Cad. No: 15 İç Kapı No: 1 Ümraniye / İstanbul, through a notary public, or by any other method set out in the “Communiqué on the Procedures and Principles of Application to the Data Controller”. Your application will be concluded free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. If the process requires an additional cost, a fee may be charged in accordance with the tariff determined by the Personal Data Protection Board.
This notice has been prepared in Turkish and English. In the event of any discrepancy between the two versions, the Turkish version shall prevail.